Payload Create Phonecalls

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    Bart Verhalleman

    The following is an example of a company's contact data. A contact can have one or more phone calls. Each phone call can have one or more parties. A party is a contact's counterpart in a phone call. There can be one or more parties for a given phone call.

    The subject field contains the name of the contact, "Test Subject New 1234567". The description field contains the description of the contact, "Test Description New 1234567". The regardingobjectid_incident field contains the identifier for the incident, "/incidents(202429bf-8968-478b-bbf0-5bf6b20b3e91)". The phonecall_activity_parties field contains a list of parties in the contact's phone calls. There can be one or more parties for a given phone call. The participationtypemask field contains the type of participation in a phone call, which can be one of the following values: 2 (participation is a contact's counterpart in a phone call), or 1 (participation is not a contact's counterpart in a phone call).

    {
      "subject": "Test Subject New 1234567",
      "description": "Test Description New 1234567",
      "regardingobjectid_incident@odata.bind": "/incidents(202429bf-8968-478b-bbf0-5bf6b20b3e91)",
      "phonecall_activity_parties": [
        {
          "partyid_contact@odata.bind": "/contacts(f9709d47-1577-ed11-81ab-000d3aabc864)",
          "participationtypemask": 2
        },
        {
          "partyid_contact@odata.bind": "/contacts(f9709d47-1577-ed11-81ab-000d3aabc864)",
          "participationtypemask": 1
        }
      ]
    }
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